Running a small business often means balancing the immediate with the ongoing, especially when it comes to payments. For many brick-and-mortar stores, particularly those serving other businesses like tradespeople, the traditional "pay at checkout" model simply doesn't fit. The need to set up a POS system for invoice later transactions is a common challenge. You want to offer clients the flexibility of "on account" payments and then consolidate all their purchases into a single, easy-to-manage monthly invoice. This guide will walk you through the essential steps to configure your Point of Sale (POS) system to handle these types of transactions, ensuring smooth operations and happy customers.
Understanding "Invoice Later" and "On Account" Payments
Before diving into the technical setup, let's clarify what "invoice later" and "on account" payments mean in a small business context. Essentially, it's a credit arrangement where a customer makes purchases throughout a billing cycle, and you send a single invoice for all those transactions at a later date, typically monthly. This is crucial for B2B businesses where clients need time to process payments or prefer a consolidated billing cycle. Setting up your POS system for invoice later is about creating a seamless workflow that tracks these transactions accurately.
For a small hardware store serving carpenters or plumbers, for example, they might come in multiple times a week for supplies. Expecting them to pay for each small transaction individually can be cumbersome. Offering an "on account" option at checkout, followed by a monthly invoice, vastly improves their experience and encourages repeat business. This flexibility is a significant competitive advantage.
Takeaway: "Invoice later" streamlines billing for business clients, boosting convenience and loyalty.
Setting Up "On Account" in Your POS System
The core of managing "invoice later" transactions begins with properly configuring an "on account" payment option within your Point of Sale system. This typically involves a few key steps that ensure transactions are recorded correctly but marked as awaiting payment. This feature is vital for any small business or solo creator dealing with recurring clients who pay on terms.
First, you'll need to access your POS system's payment settings or configuration menu. Look for options to add new payment methods. Instead of just "Cash," "Credit Card," or "Debit," you'll want to create a custom payment type. Name it something clear like "On Account," "Charge Account," or "Invoice Later."
Once created, you'll likely need to specify its behavior. Crucially, this payment method should not mark the order as fully paid within the system. Instead, it should designate the transaction as "unpaid," "pending," or "on credit." This ensures that the amount is added to the customer's outstanding balance without falsely appearing as a completed sale.
- Step 1: Access Payment Settings. Navigate to your POS system's administration or setup area.
- Step 2: Create Custom Payment Type. Add a new payment option and label it clearly, e.g., "On Account" or "Invoice Later."
- Step 3: Configure Status. Ensure this payment method marks transactions as "unpaid" or "pending" to accurately track outstanding balances.
Some POS systems might require linking this custom payment type to a specific ledger account in your accounting software, often an "Accounts Receivable" account. This integration is crucial for maintaining accurate financial records and simplifying reconciliation later on.
Example: Imagine a graphic designer (solo creator) selling prints to local art galleries. They want galleries to be able to pick up prints and be invoiced monthly. Their POS system needs that "On Account" button at checkout to smoothly process these sales.
Takeaway: Properly configuring an "On Account" payment option is the first critical step for managing later invoicing.
Consolidating Orders for Monthly Invoicing
After setting up your "on account" payment option, the next challenge is compiling multiple transactions from a single customer into one comprehensive monthly invoice. This is where your POS system's customer management and reporting features become invaluable. The goal is to avoid sending a separate invoice for every single purchase, which is both inefficient for you and your clients.
Most modern POS systems, especially those designed for small businesses, offer robust customer profiles. Within these profiles, you should be able to view a history of all transactions, including those marked as "on account." To consolidate, you'll typically follow these steps:
- Identify Transactions: At the end of your billing cycle (e.g., month-end), go into your customer management section. Select a specific client.
- Review "On Account" History: Access their transaction history and filter for all "unpaid" or "on account" purchases within the billing period.
- Generate Consolidated Invoice: Your POS may have a direct "Generate Invoice" or "Consolidate Transactions" feature within the customer profile. If not, you'll need to export the relevant transactions.
Many POS systems integrate directly with accounting software (like Xero, QuickBooks, or MYOB in New Zealand). This integration often allows for the seamless transfer of "on account" transactions directly into your accounting platform, where you can then easily generate and send consolidated invoices. If your POS doesn't have a direct consolidation feature, exporting the data into a spreadsheet and then importing it or manually entering it into your accounting software might be necessary.
Consider Flowtra AI: While not directly a POS system, tools like Flowtra AI are designed to streamline marketing efforts. When you nail down your POS and invoicing process, you can then use AI-powered platforms to effectively communicate these flexible payment options to potential clients through targeted ads or content. This ensures new and existing customers are aware of your efficient "invoice later" system, attracting more tradespeople keen on convenient billing.
Takeaway: Leverage your POS or accounting software's customer history tools to efficiently consolidate monthly invoices.
Best Practices for Invoice Later Workflows
Implementing an "invoice later" system goes beyond just the technical setup; it also requires establishing clear procedures and policies to ensure financial health and customer satisfaction. These best practices are crucial for small businesses to avoid misunderstandings and maintain good cash flow.
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Clear Credit Terms: Before offering "on account" payments, define your credit terms. What's the payment deadline (e.g., 7 days, 14 days, 30 days)? Will there be late fees? Communicate these clearly to your customers upfront, perhaps with a simple credit application or terms of service document.
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Customer Account Management: Keep meticulous records for each customer. Ensure their contact information is up-to-date and that all "on account" transactions are correctly attributed. Your POS system should make it easy to quickly view a customer's current balance.
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Regular Reconciliation: Periodically reconcile your "on account" balances with your accounting software. This helps identify any discrepancies early and ensures your financial records are accurate. Monthly reconciliation is a bare minimum.
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Automated Reminders: If your POS or accounting software has the feature, set up automated reminders for overdue invoices. A polite reminder email can save you a lot of time chasing payments manually.
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Review Credit Limits: For business clients, consider setting credit limits based on their payment history and business relationship. This acts as a safeguard against potential bad debt.
Example: A building supply store offers "on account" for contractors. They clearly state "Net 30" (payment due in 30 days) on all invoices and send an automated reminder email five days before the due date, and then again three days after if the invoice is still unpaid. This proactive approach minimizes late payments.
Takeaway: Establish clear credit terms, manage customer accounts diligently, and reconcile regularly to maintain a healthy "invoice later" workflow.
Your Next Steps
Setting up a robust "invoice later" and "on account" system for your small business can significantly enhance customer satisfaction, especially for clients like tradespeople who value streamlined billing. We've covered the essential steps: configuring your POS for "on account" payments, efficiently consolidating transactions into monthly invoices, and implementing crucial best practices to maintain financial health.
Remember, your POS system is a powerful tool when configured correctly. By offering the flexibility of delayed invoicing, you not only solve a pain point for your customers but also position your business as a trusted and convenient partner. Take the time to explore your POS system's capabilities, clarify your credit policies, and integrate your accounting software for a truly seamless workflow. This strategic move can lead to stronger client relationships and more consistent business growth.
Ready to elevate your marketing alongside your new streamlined payment system? After you've mastered your "invoice later" setup, consider how you'll communicate this benefit to your target audience. Tools like Flowtra AI can help you swiftly generate compelling ad copy and visuals to promote your flexible payment options and attract more business clients. It's fast, simple, and built for small businesses looking to grow intelligently.
